Last updated: September 2, 2026
These Payment Terms apply to purchases made through the Erishan Jewels website, mobile application, or an approved written order.
Retail payment
Retail customers pay the full amount shown at checkout, including applicable taxes and shipping, before an order is accepted. Stripe provides the payment interface and processing where configured. Erishan Jewels does not receive or store full payment-card details entered through Stripe. Your card issuer or payment provider may apply its own authorization, currency-conversion, or account terms.
If a payment is declined, reversed, disputed, or cannot be verified, the order may remain unaccepted or be placed on hold. Refunds approved under the Shipping & Returns Policy are returned to the original payment method where reasonably possible; processing time depends on the payment provider.
Partner payment
Every Partner order requires 100% advance payment before sourcing, reservation, production, or shipment begins. This rule applies to New Partner, Standard, Gold, and Signature relationships. A higher tier may affect eligible pricing or capabilities, but it does not create deferred-payment, open-credit, memo, or consignment terms.
Partner quotations and invoices may specify currency, taxes, duties, shipping, product-specific minimums, and an expiry date. Prices can change after expiry due to precious-metal, diamond, gemstone, exchange-rate, carrier, or production changes. Payment does not waive feasibility, compliance, availability, or fraud review; if Erishan cannot accept the order, the applicable amount will be refunded.
Accepted methods and records
Use only the payment method and instructions shown in Erishan’s secure checkout or approved invoice. Do not send card numbers or banking credentials by email, chat, or website form. An order is paid only when Erishan’s system records cleared funds. Receipts, invoices, refunds, and payment status may be retained as required for accounting, fraud prevention, disputes, and law.
Chargebacks and payment questions
Contact Erishan first if a charge appears incorrect so we can investigate without delaying a legitimate resolution. Nothing in these terms limits chargeback or consumer rights available under law or payment-network rules.
Questions: sales@erishanjewels.com · +1 (365) 360-2982 · Support.