Skip to content

Terms of Use

Last updated: June 2, 2026
These Terms of Use explain how visitors, wholesale catalogue requesters, retail jewellery partners, distributors, trade buyers, and other users may access and use the Erishan Jewels Ltd. website. By using this website, submitting a wholesale inquiry, requesting catalogue access, contacting Erishan Jewels Ltd., or interacting with any website form, you agree to these Terms of Use. If you do not agree with these Terms, please do not use this website or submit information through our forms.

1. About Erishan Jewels Ltd.

This website is operated by Erishan Jewels Ltd., a Canadian-registered fine jewellery manufacturing and wholesale partner serving qualified retail jewellery businesses, custom jewellery stores, bridal specialists, e-commerce jewellery businesses, distributors, and trade buyers.
Erishan Jewels Ltd. was established in Canada on June 23, 2024. The company combines North American business professionalism with a fourth-generation family background in jewellery craftsmanship, manufacturing, and wholesale jewellery supply.
This website is intended to introduce our company, explain our jewellery categories, outline our wholesale process, and allow qualified businesses to request catalogue access or contact our team.

2. Wholesale and Trade-Focused Website

Erishan Jewels Ltd. is a wholesale-focused fine jewellery manufacturing partner. This website is not operated as a public retail store, public checkout website, or open e-commerce platform. Our website is intended for retail jewellers, bridal specialists, custom jewellery stores, e-commerce jewellery businesses, distributors, and qualified trade buyers.  We reserve the right to review, approve, decline, or ignore any inquiry at our discretion.

3. No Public Offer or Automatic Approval

Information on this website is provided for general business information and wholesale inquiry purposes only. Nothing on this website should be interpreted as a binding offer to sell jewellery, provide catalogue access, approve wholesale pricing, extend credit terms, reserve products, accept an order, begin custom production, or provide shipping approval.  Submitting a form or contacting Erishan Jewels Ltd. does not guarantee catalogue access, wholesale pricing approval, account approval, product availability, order acceptance, credit terms, custom production, shipment release, or any business relationship.  All wholesale discussions, catalogue access, quotes, orders, payment terms, custom requests, shipping arrangements, and return-related matters are subject to review and written confirmation by Erishan Jewels Ltd.

4. Catalogue Access

Catalogue access is not automatically released to all website visitors. Erishan Jewels Ltd. may review business details, company type, location, product interests, website or social media presence, trade relevance, and overall suitability before sharing catalogue information or continuing a wholesale discussion.  Catalogue content, product information, designs, images, pricing, specifications, and related materials may be confidential or business-sensitive.  Any catalogue access granted by Erishan Jewels Ltd. is intended only for the approved recipient and may not be copied, shared, published, resold, distributed, uploaded, transferred, or used for unauthorized purposes without written permission from Erishan Jewels Ltd.

5. Website Information

We work to keep website information clear, professional, and useful. However, website content may include general descriptions, summaries, examples, visual references, or business guidance that may change over time.  We do not guarantee that all website information is complete, current, error-free, available, or suitable for every business situation.  Product categories, wholesale processes, payment terms, shipping options, return eligibility, catalogue access, images, descriptions, and policies may be changed, updated, removed, or revised without notice.

6. Product Images, Categories, and Descriptions

Images, category descriptions, design examples, product references, and jewellery visuals on this website are provided for general presentation and wholesale inquiry purposes.  Product images may represent example styles, category direction, design possibilities, catalogue inspiration, or visual presentation. They may not represent exact available inventory, exact gemstones, exact dimensions, exact metals, exact weights, exact pricing, exact finishing, or guaranteed availability.  Actual products, stones, metals, settings, dimensions, weights, finishing, availability, pricing, and specifications must be confirmed in writing before an order is accepted.

7. Quotes, Orders, and Written Confirmation

Any quote, order discussion, product availability, payment term, production timeline, custom request, loose diamond request, shipping arrangement, or return eligibility must be confirmed in writing by Erishan Jewels Ltd. No order is considered accepted until Erishan Jewels Ltd. confirms the order details, payment requirements, production or sourcing requirements, shipping expectations, and any applicable written terms.  Quotes may be subject to change based on precious metal pricing, diamond availability, gemstone availability, labour, production complexity, currency movement, shipping requirements, duties, taxes, carrier requirements, or changes in order details.  Website information does not replace written quotes, invoices, order confirmations, purchase orders, payment instructions, or signed agreements.

8. Payment Terms

Payment requirements may vary by order type, product category, order value, partner history, custom requirements, loose diamond requests, sourcing needs, production complexity, shipping destination, and internal approval.  First-time buyers, sample orders, custom requests, loose diamond orders, special orders, sourced items, or order-specific production may require full payment or deposit before processing.  Standard, Gold, VIP, or relationship-based terms may be considered only after review and written approval. Erishan Jewels Ltd. does not guarantee credit terms, net terms, memo terms, consignment terms, or delayed payment terms through public website inquiries. All payment terms must be confirmed in writing before an order is processed. For more information, please review our Payment Terms page.

9. Shipping, Customs, Duties, and Returns

Shipping options, timelines, insurance availability, tracking, packaging, customs handling, duties, taxes, brokerage, and return eligibility vary depending on order type, destination, product value, carrier availability, order terms, and written confirmation. Unless otherwise agreed in writing, the receiving partner may be responsible for applicable customs duties, taxes, brokerage fees, import charges, clearance requirements, and destination-specific obligations. Returns, shipment issues, damaged shipments, custom orders, loose diamonds, and special-order products are reviewed according to the applicable written order terms and our Shipping & Returns page. No product should be returned to Erishan Jewels Ltd. without written return approval and instructions.

10. Custom Jewellery, Special Orders, and Loose Diamonds

Custom jewellery, CAD-based work, loose diamonds, gemstone sourcing, special production, private requests, and order-specific products require individual review. Because these items may involve sourcing, reservation, design work, production, modification, allocation, or custom handling for a specific partner, cancellation, refund, exchange, or return options may be limited once the order process begins.  Final terms for custom jewellery, loose diamonds, special orders, and sourced materials must be confirmed in writing before processing.

11. No Memo or Consignment Through Website Inquiries

Erishan Jewels Ltd. does not offer memo orders or consignment inventory through public website inquiries. Jewellery, loose diamonds, special orders, and catalogue products are not released without approved payment structure, written confirmation, and partner review. Any separate business arrangement outside standard wholesale terms must be reviewed and approved in writing by Erishan Jewels Ltd.

12. Intellectual Property

All website content, brand presentation, text, images, graphics, page layouts, design elements, product category descriptions, catalogue materials, design concepts, and other content made available through this website are owned by or licensed to Erishan Jewels Ltd., unless otherwise stated. You may view this website for legitimate business inquiry purposes only.  You may not copy, reproduce, modify, distribute, publish, scrape, download, reverse engineer, resell, imitate, or use website content, catalogue content, product images, jewellery designs, business materials, or brand materials without written permission from Erishan Jewels Ltd.

13. Prohibited Use

You agree not to use this website for any unlawful, harmful, misleading, fraudulent, abusive, or unauthorized purpose. You may not: Submit false, misleading, incomplete, or unauthorized business information.  Attempt to access non-public catalogue materials without approval.  Copy, scrape, harvest, download, or misuse website content, images, forms, data, catalogue information, or business materials. Interfere with the website’s operation, security, availability, or performance. Upload, transmit, or attempt to introduce malware, spam, harmful code, or automated abuse. Use Erishan Jewels Ltd. content to impersonate the company, mislead others, or create confusion.  Use website content, catalogue information, images, or designs to compete unfairly, copy designs, misrepresent products, or misuse confidential information.  Use the website or forms to send spam, irrelevant solicitations, or abusive communications.

14. Third-Party Tools and Links

This website may use third-party tools or services such as website hosting, HubSpot forms, CRM tools, analytics tools, email tools, security tools, embedded website features, or other business software. The website may also include links to third-party websites, platforms, or services. Erishan Jewels Ltd. is not responsible for third-party websites, platforms, tools, services, policies, privacy practices, security practices, availability, or content.  Use of third-party services may be subject to their own terms and privacy policies.

15. Privacy

When you submit information through this website, Erishan Jewels Ltd. may collect, use, store, and process that information according to our Privacy Policy.  Please review our Privacy Policy to understand how we handle information submitted through forms, catalogue requests, emails, website interactions, and business communications.

16. Marketing and Business Communications

By submitting a wholesale inquiry, requesting catalogue access, contacting Erishan Jewels Ltd., or communicating with our team, you agree that we may contact you about your inquiry, catalogue request, product interests, wholesale discussion, order discussion, or related business matters. Where required by law, marketing communications will be sent only with appropriate consent and will include applicable unsubscribe options.  Transactional, inquiry-related, or business-response communications may still be sent when necessary to respond to your request, manage a business discussion, provide information connected to your inquiry, or support an order-related matter.

17. Disclaimers

This website and its content are provided for general business information and wholesale inquiry purposes. Erishan Jewels Ltd. does not guarantee that the website will always be available, uninterrupted, secure, error-free, or free from harmful components. Website content is not professional legal, tax, customs, insurance, financial, or business advice. You are responsible for obtaining your own professional advice where required. Jewellery product information, payment information, shipping information, customs information, duties information, tax information, and return-related information on this website are general only and may be replaced, modified, or supplemented by written order terms, quotes, invoices, agreements, confirmations, or instructions issued by Erishan Jewels Ltd.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Erishan Jewels Ltd., its directors, officers, employees, contractors, representatives, service providers, and affiliates will not be liable for any indirect, incidental, special, consequential, punitive, or similar damages arising from or related to your use of this website, reliance on website content, inability to access the website, submission of information, third-party services, unauthorized use of website materials, or misuse of catalogue information. Nothing in these Terms limits liability that cannot be limited under applicable law.

19. Indemnity

You agree to indemnify and hold harmless Erishan Jewels Ltd., its directors, officers, employees, contractors, representatives, service providers, and affiliates from any claims, losses, damages, liabilities, costs, or expenses arising from your misuse of the website, violation of these Terms, unauthorized use of content, submission of false information, misuse of catalogue information, infringement of rights, or violation of applicable law.

20. Governing Law

These Terms are governed by the laws of the Province of Ontario and the applicable federal laws of Canada, without regard to conflict of law principles. Any dispute related to this website or these Terms will be handled in the courts located in Ontario, Canada, unless applicable law requires otherwise.

21. Changes to These Terms

Erishan Jewels Ltd. may update these Terms from time to time to reflect changes in our website, business process, legal requirements, service providers, policies, or wholesale operations. The updated version will be posted on this page with a revised “Last updated” date. Continued use of the website after changes are posted means you accept the updated Terms.

22. Related Policies and Pages

These Terms should be read together with our other website pages and policies, including:
Privacy Policy
Payment Terms
Shipping & Returns
Wholesale Process
Request Wholesale Catalogue
If there is a conflict between general website information and written order terms issued by Erishan Jewels Ltd., the written order terms will apply to the specific order or business discussion.

23. Contact Us

If you have questions about these Terms, contact us:
Erishan Jewels Ltd.
Email: sales@erishanjewels.com
Business Address: [Insert business mailing address]
Canada